LASH EXTENSION FAQ
"How do I book an appointment?"
To book an appointment please click here!
"How much do you charge?"
All of my pricing can be found on my booking site.
"Where are you based?"
I am based at my studio which is located at 427 Fullarton Road, Highgate.
"What days do you do lashes?
I currently take lash extension bookings on Monday 10am-7pm, Tuesday 12:30-7pm, Wednesday 10am-7pm, and occasionally some Fridays (if I am not busy with makeup bookings). I cannot take lash bookings on other days as I am either doing makeup appointments or admin work for my business.
"How do I contact you?"
The ONLY contact method I accept is email: rosefalkaimua@gmail.com. I do not respond to Instagram DMs or Facebook inboxes.
"Is there anything I need to do before my appointment?"
Yes!!! The 'appointment prep' section of this page will tell you everything you need to know.
"What is a patch test?"
A patch test isn't 100% necessary but it's good for those who are new to lash extensions and are worried that they might be allergic to the glue. A patch test is where I apply around 10-15 lash extensions per eye, and then we wait approx 48 hours to see if you have any sort of reaction (e.g. redness, itchiness, puffiness, irritation). If you haven't shown any signs of a reaction after the 48 hour mark, you're all good to go ahead and get your lashes done! To schedule a FREE patch test, you can book online here.
"What lash extension glue do you use?"
Since the end of 2025, I have been using UV/LED glue on all of my lash clients, and no longer use/offer 'traditional' lash extension glue. There are so many reasons why I made the switch; the retention is AMAZING and my clients lashes last for ages, my clients can get their lashes wet straight away, refill appointments don't take as long anymore, 80% of people who were once allergic to traditional lash extension glue can now get them done again, they set/cure immediately under a tiny UV light meaning that I no longer have to control the humidity/temperature of the room, the list is endless! And yes they are absolutely safe; the UV light is so small that it ends up being the same amount of UV exposure that you would receive walking from your car into your appointment :)
"Will lash extensions ruin my natural lashes and make them fall out?"
No! As long as they are being applied correctly, safely, not too heavy, and with proper isolation, your natural lashes will remain healthy. Some people think that lash extensions will make their lashes 'fall out' purely because a natural lash shedding looks way more noticeable shedding out when there's an extension stuck to it! We all lose 2 - 6 natural lashes every single day, and this number does not get higher when you have lash extensions on. As long as your lash tech isn't sticking on extensions that are too long and heavy for your natural lashes to handle, your naturals will remain unharmed :)
"What styles of lashes do you offer? What are the differences?"
All of the different styles of lashes that I offer can be found on my booking site! If it's your first time having lash extensions, I recommend booking the most natural set (classics) and we can discuss your preferences in detail at the beginning of your appointment. If you're unsure what to book, keep in mind that I allow the same amount of time for all full sets and they all cost the same, so we can just work it out during your appointment! We can always alter anything at your refill appointments as well, e.g. if you want to try something longer/shorter, or if you want to move up from classics to hybrids etc :)
"What curls do you offer?"
I offer D curl (curly and more noticeable from front-on, the most common curl) and C curl (still curly but flatter and more 'natural' than D). C curl is currently my most requested/popular curl.
"What lengths do you have?"
I have every length from 7mm to 15mm
"How long do your lash appointments go for?"
I allow 1hr40mins for all full sets. For refills, my clients are able to book the amount of time that they need based on their own personal retention/lash growth, or how long they're going between refill appointments. I usually will tell each person which refill appointment timing I think they should book based on their natural lashes and how regularly they want to come in and get them done.
"How do I look after my lashes and make them last?"
Please read the 'lash extension aftercare' section of this page for literally everything you'll need to know on how to look after your lashes!
"How long will my lash extensions last for?"
If you care look after them properly following my aftercare advice, your lash extensions will for ages!
If you're getting extensions for a once-off event, your full set can take up to 5-8 weeks for them all to shed out. However if you're wanting to get lash extensions consistently, you will need to have your extensions refilled.
"How often do I need refills?"
If it's your first time seeing me for lash extensions, I always like my first-timers to book their first refill around 2-3 weeks after their full set. This is so I can see how quickly your lashes grow and how well they're lasting on you. We can then push your refill bookings out to 3+ weeks if you're looking after them correctly! My clients that follow proper aftercare instructions can usually last 3.5 - 4 weeks between refills. It's very important to note that it will only count as a refill if you have 40% or more of your lash extensions remaining, any less than this will be charged as a full set.
"Do you refill other lash tech's work?"
Unfortunately not! The reason for this is because I don't know what the other tech has used on your lashes (e.g. the quality of their products, the different lengths, the quality of their adhesive, etc.). The only other lash tech's work that I will refill is Sapphire Lashes (@sapphire_lashess on instagram), as she works out of my studio and we use all of the same products.
"How do I remove my lash extensions?"
Please, please, please don't try and remove your lashes yourself! It can be extremely damaging for your natural lashes if you pick at them and pull them all out. The glue used for lash extensions is very strong and if you try and pull them off it will rip your natural lashes straight out, and then you'll be left with no natural lashes! I've heard of some people trying to remove their lashes with olive or coconut oil - unfortunately this won't work with the lash glue I use! If you'd like me to remove your lash extensions please book a removal here; it'll only take about 20 mins and it will save your natural lashes!
For any further questions please feel free to email me at rosefalkaimua@gmail.com xxx
